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One day workshop for managers, senior personnel, HR, Learning & Development staff.
This is a fitness check for organisations to examine how well you are responding to diversity challenges. Build your knowledge of the issues around diversity. Learn tools to respond to difficult situations and identify strategies for continuous diversity development.
The workshop will cover:
- The four layers of diversity
- Taking stock –how diverse is your workplace?
- Getting the best people for the job - recruiting & retaining creative, talented and diverse staff
- Providing higher standards of customer / client service - relating to diverse clientele
- Strategies for dealing with stereotyping
- Dealing with conflict
- Coaching and developing employees
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Very worthwhile - important for all employers as we see New Zealand continue to change.
~ Workshop participant, Hamilton
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