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Half day workshop for staff using interpreters
If you have ever struggled to communicate with someone whose language you do not share, then you will understand the importance of interpreting. Interpreters provide an essential bridge between cultures. Trained interpreters act as skilled intermediaries to ensure that messages are sent and received accurately and appropriately.
Agencies cannot deliver services safely and professionally to clients with whom they cannot communicate.
This workshop will help you avoid costly mistakes by understanding how to access and use interpreters, and preparing you to communicate successfully with clients.
The workshop will cover:
- Understanding the specialist skills of interpreting
- Assessing when an interpreter is needed
- Managing an interpreted interview — face-to-face and by telephone
- Accessing professional interpreting services
- Tips for working with an untrained interpreter
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Excellent workshop, useful to all staff involved with communities where English (or deafness) is a barrier to effective communication. I appreciate the work done by trained interpreters & am more aware of the risks associated with not using them.
~ Workshop participant, Hamilton
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